Inside this section
Our customers agree with our approach, as evidenced by a 92 percent customer retention rate, among the highest in the insurance industry.
Who We Are
Assure America is a leading independent insurance agency dedicated to serving more than 10,000 customers in West Virginia, Ohio, Kentucky and Pennsylvania with a full complement of insurance and financial services products.
Constant commitment to risk management and education is what sets us apart from other insurance agencies. Solving problems and creating solutions for our clients is not a slogan, it’s what we do every day.
Our approach is different from that of most large insurance companies:
- We don’t just sell insurance products; we provide insurance protection education and a long-term risk strategy using a personalized, holistic approach. We know that a truly long-term insurance strategy will ensure you have consistent and uniform coverage that will cost you less in the long run.
- Our experienced professional agents ask the right questions and educate customers on the pros and cons of decisions about coverage amounts, deductibles and contract coverage, as well as what is and isn’t covered in each policy. This prepares our customers to make educated decisions. Without the proper knowledge about products, the wrong choices can have devastating, costly ramifications.
- We embrace ever-changing technology. We utilize our proven and proprietary system to use a scientific, statistically valid platform to evaluate our customers’ current coverage against current and future needs. We give our customers a detailed explanation, a plan and a strategy to make sure their insurance program is whole, level and maintains the lowest possible cost over time.
- As an independent insurance agency, we aren’t confined to one insurance carrier. We represent more than 50 different insurance companies, so we have options to best fit each customer’s unique needs at a variety of price points. This approach allows us to build the perfect personalized insurance plan that provides customers with the right coverage at the right price.
The result? Our customers receive the best long-term insurance strategy at the lowest, long-term cost.
Our customers agree with our approach, as we have a 92% customer retention rate, among the highest in the insurance industry.